Shipping policy
Shipping Policy
Effective Date: July 1st, 2023
Welcome to Shibuk, LLC, doing business as Gesher and/or GesherWorld (referred to as "we," "us," or "our"). This Shipping Policy outlines important information about the shipping and delivery of products ordered through our website.
1. Shipping Locations
We currently offer shipping to addresses within the United States. We do not offer international shipping at this time.
2. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Standard shipping typically takes up to 7 business days from day of purchase for delivery. Shipping costs and delivery times may vary based on your location.
- Expedited Shipping: Expedited shipping options may be available for an additional fee. Delivery times for expedited shipping will be provided during the checkout process.
3. Order Processing
a. Order Confirmation: After you place an order on our website, you will receive an order confirmation email with details of your purchase.
b. Order Processing Time: Orders are typically processed and shipped within 1 business days of receiving payment and order confirmation. Please note that processing times may be longer during high-demand periods or for custom orders.
4. Shipping Costs
Shipping costs are calculated based on the weight of the items in your order, the shipping method selected, and your shipping address. The shipping cost will be displayed during the checkout process for your review before payment.
5. Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
6. Delivery
a. Delivery Address: Please ensure that your shipping address is accurate and complete to avoid delays or misdelivery. We are not responsible for lost or misdelivered packages due to incorrect shipping information provided by the customer.
b. Signature Requirements: Some shipments may require a signature upon delivery. If you are not available to sign for your package, the carrier may leave a notification with instructions for redelivery or pickup.
7. Shipping Delays
While we make every effort to deliver your order on time, we cannot guarantee delivery dates. Shipping delays may occur due to factors beyond our control, such as severe weather, carrier disruptions, or other unforeseen circumstances.
8. Shipping Fees and Taxes
Shipping fees and any applicable taxes will be added to your order total during the checkout process. The final amount will be displayed before you complete your purchase.
9. Returns and Refunds
For information on our return and refund policy, please refer to our Return and Refund Policy.
10. Contact Us
If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact our customer support team at info@gesherworld.com
Thank you for shopping with Gesher and/or GesherWorld. We appreciate your business and hope you have a pleasant shopping experience.
Effective Date: July 1st, 2023
Welcome to Shibuk, LLC, doing business as Gesher and/or GesherWorld (referred to as "we," "us," or "our"). This Shipping Policy outlines important information about the shipping and delivery of products ordered through our website.
1. Shipping Locations
We currently offer shipping to addresses within the United States. We do not offer international shipping at this time.
2. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Standard shipping typically takes up to 7 business days from day of purchase for delivery. Shipping costs and delivery times may vary based on your location.
- Expedited Shipping: Expedited shipping options may be available for an additional fee. Delivery times for expedited shipping will be provided during the checkout process.
3. Order Processing
a. Order Confirmation: After you place an order on our website, you will receive an order confirmation email with details of your purchase.
b. Order Processing Time: Orders are typically processed and shipped within 1 business days of receiving payment and order confirmation. Please note that processing times may be longer during high-demand periods or for custom orders.
4. Shipping Costs
Shipping costs are calculated based on the weight of the items in your order, the shipping method selected, and your shipping address. The shipping cost will be displayed during the checkout process for your review before payment.
5. Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
6. Delivery
a. Delivery Address: Please ensure that your shipping address is accurate and complete to avoid delays or misdelivery. We are not responsible for lost or misdelivered packages due to incorrect shipping information provided by the customer.
b. Signature Requirements: Some shipments may require a signature upon delivery. If you are not available to sign for your package, the carrier may leave a notification with instructions for redelivery or pickup.
7. Shipping Delays
While we make every effort to deliver your order on time, we cannot guarantee delivery dates. Shipping delays may occur due to factors beyond our control, such as severe weather, carrier disruptions, or other unforeseen circumstances.
8. Shipping Fees and Taxes
Shipping fees and any applicable taxes will be added to your order total during the checkout process. The final amount will be displayed before you complete your purchase.
9. Returns and Refunds
For information on our return and refund policy, please refer to our Return and Refund Policy.
10. Contact Us
If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact our customer support team at info@gesherworld.com
Thank you for shopping with Gesher and/or GesherWorld. We appreciate your business and hope you have a pleasant shopping experience.